Shop in a full refund guarantee environment with no questions asked
Return Policy
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At Focus Features, we sell all of our products with a 30-day Satisfaction Guarantee to ensure you are completely satisfied with your purchases. We will gladly refund your money in full - minus original shipping costs - as long as the item has not been used and is returned to us in its original packaging.
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We hope it never comes to this, but if it ever does, please contact us on 086-007-007-0 during business hours (Monday - Friday, 9am - 5pm) and let us know why it is you wish to return your purchase.
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Upon receipt of the goods and checking them for originality we will refund the money on the above basis in the same way the goods were paid for.
All orders can be returned to our physical address:
Focus Features, 125 Rietspruit Street , Sunderland Ridge, Pretora,0149, Gauteng
OR By Post for small items to:
P O Box 34495, Erasmia, 0023
Attention: Returns and Refunds Department
